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Workers section: Trade Union collapse

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#0. introduction - skip this

#1. which employment laws?

#2. telephone employment law

#3. look up employment law

#4. employment law solicitors

#5. register an interest...

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DIY Employment Law for sacked employees

#0. introduction

#1. find which employment laws apply to you with claim-checkers like AndreaAdamsTrust.org

#2. check ideas by phone: employment law help lines include ACAS 08457 474747 Mo-Fr 8-6

#3. check the basic position in employment law, the text of laws, & cases on Emplaw and Bailii

#4. find an employment law solicitor at this stage, or claim yourself.

#5. to register interest in a legal insurance scheme add your email address below, or here

The idea is to learn the minimum possible law in the shortest possible time to sue within the three-month time limit, recovering your nerves a little and seeking or doing other work. This is an unusual thing for any court to ask, but in employment law, it's thought that justice is increased by hearing less cases and anyone after three months who could physically have got to a court letterbox earlier is barred. So it's different to petty criminal offences, or even theft rape and murder for example. Even if the complainant is doing something that the taxpayer pays the police to do in other parts of life, like stopping repeat offenders from causing a lot of harm to a lot of people.

Those employers who are not focussed on anything in particular - in social services, housing associations, colleges, the arts - are able to spend time and money plotting against their employees who are at the tops of pay scales, rivals for promotion or taking maternity leave rather than finding out what their employees really do. Or maybe anyone who comes to their attention: people who are too black when a ward or service of an NHS trust wants to look more straight-laced, or too white when a council department or voluntary organisation is basically black; too popular and so offensive to a disliked director, or too unpopular and so an easy target.

So just about everyone and particularly politicians fail the employee who has deliberately been driven to a nervous breakdown for fun. This one-page guide is in the style of the MoneysavingExpert.com/Reclaim's guides to getting consumer revenge, in the hope that someone can make the system work.

No-win no-fee employment lawyers make very little money to pay for tidying-up a case, so the more homework you can do the better even if you can persuade a no-win no-fee employment law solicitor to sit-in with you or put your case. Unions and their no-win no-fee employment law solicitors can be worse than useless - for example in the case on the Unison-lawyers.html page, and chasing them can take time away from what you want to do. Unison and Unite-T&G have admitted to using no-win no-fee lawyers for personal injury cases and T&G has been caught going further, and charging the lawyers for the privelage of getting a claim. An Amicus campaign document estimates that all TUC unions do it. People who have read this site and done their best to prepare a case against a bullying employer have still been turned-down by every no-win no-fee lawyer they can find, so there is still a need for informal union-rep work and formal legal insurance. The rest of this site is an informed rant about union failures and if you want to start your own union please sign-up or set-up your own site along these lines.













listed on- Qxiu.net

In a recent poll, 64% of respondents agreed that there are a large number of clients using the web to search for solicitors and law firms - * (Research commissioned by LexisNexis Lawyer Locator from NOP. Feb 2004)












































#0 DIY Employment Law introduction: imagine you have a disaster at work.

  • If there's nothing to suggest any kind of disaster looming, but you are cautious, get legal insurance from a broker. It tends not to be available online except with home contents insurance; but brokers can get it separately for ten or twenty pounds a year. As with union membership, companies probably sell an introduction to a chain of no-win-no-fee lawyers as though it were insurance. The company may pay no insurance premium tax on your subscription. DAS legal insureres claimed that their "only source of income" was bribes from lawyers who want the more lucrative personal injury claims and are willing to fob-off the more common and loss-making employment claimants as a kind of cross subsidy. But legal insureres are at least half sane about providing legal services while if you have a union membership, which could be a good thing to do, there is probably only an implied contract rather than a written one and so the opportunities for exploiting sacked members are greater.

  • If you don't have legal insurance, there are still things that can be done of which changing jobs is sadly often the best followed by DIY employment law. If you do use a no-win no-fee lawyer, or a your trade union uses no-win no-fee lawyers without telling you, the more DIY work you can do for them the better. Some people put their own tribunal cases and unpaid union reps can do useful things in a crisis too, dispite union-failure.htm page.

  • Keep a work-diary of events and a home journal of thoughts; try to keep vital papers like a job contract, staff handbook, supervision minutes and unreasonable memos at home. Memos may be designed to needle & provoke you by deliberate misunderstanding. Even Gerry Robinson got one in his "Can Gerry Robinson sort out the NHS?" programme. The BBC report showed him agreeing that the top of the hierarchy should clamp down and tighten up the bottom, but the detail of the programme showed the Chief Executive of Rotherham hospital attempting a botched unfair dismissal on Gerry Robinson who wasn't even an employee. It must have been a well-practiced habit to be tried on television in such a botched way. "I find this nit-picking increadably frustrating", said the presenter. "That was the intention", says the courtier. Later: "you can't sack anyone except in a rather Machiavellian way". The courtier does not disagree. Later in the programme a middle-aged anaesthetist with a pretty secure-looking job is asked about management. "I may be shortening my career by saying this..." he begins. The government courtier who authorises sackings writes "remember: I have to manage upwards and sideways as well as downwards" in a web-discussion later, to explain why he does his real job so little that people don't even know his face round the hospital: courtiership is the priority. People in the private sector might ask why they pay taxes to a courtier who does not visit the operating theatres, believes in the "rather Machiavellian way" and doesn't criticise stupid government re-organsiations that take-up all of his time like moving half the business of casualty up the road to call it "community". The reason why these are the best people we can vote-in are elusive, and the frustration of thinking about the big-picture and your own career all at once just add to the burden of an unfair dismissal.


    Taking stuff home may be last thing you want to do. If it comes by email, copy it to yourself on a private account. If you want a record of an email sent to your boss, send it from a private account even if at work (she will still deny getting it, but it's better than loosing all email evidence if the worst happens). And: about needling. I found it impossible never to say something that could be quoted-back to make me look unreasonable. And I was trying from the start to consider anything I said to be potential evidence against me, because I knew I was returning to work after an illness and I knew what bastards employers can be. Maybe you can do better. Imagine you are writing to the employment tribunal with a copy to your employer. Likewise, I have found that every employer that tries to bully tends to keep defiant employees. If you are an employer trying to get rid of staff you don't want, please don't bully: it only encourages them to read sites like this and hang-on to the job instead of leaving. Maybe pay them to leave or find some legal way to make them redundant, perhaps including them in the process of working out how you do it.


    If you have given-up the job, keep a record of attempts to find work as the law wrongly assumes you are getting compensation for your lost earnings rather than trying to get a criminal nailed.[1]

  • Talk to someone for clarity.
    Try to find someone who will help you collect your thoughts and your files as you find out about the law.
    Clarity is the hardest part, because a case is likely to come of long-felt grievances and then intense stress, after which it is difficult to fit familiar things to an outsider's perspective.
    One book, Bully in sight by Tim Field ISBN 0952912104, relates the stress involved to post traumatic stress diagnosis. It is easy to under-estimate the effect on mental health of an unfair dismissal after months or years of trying to resist it. If this applies in part to you, others around you will have noticed it and be bored or scared by it. To say "I need your help in being clear because this is quite stressful", is better than implying "I find this quite stressful so I need you to act lawyer in this thing I'm always going-on about".

    http://www.facebook.com/group.php?gid=20444718373&ref=ts links to a petition to allow ombudsmen to investigate public sector bullying - sadly not mentioning the public-funded voluntary sector. It isn't a discussion group but has some interesting links.


    Sirpeterscott.com is a web site about an employment and stress case from the employees perspective. Imagine you're a lawyer and give yourself exactly two minutes to see where a lawyer can fit-in. Or the rambling back-pages of this site, Employees.org.uk. Complexity is a problem for employees, as public sector managers for example have nothing much to do except plot against their subordinates, each other and their funders. They do not want to know what real people do in case they can be blamed; they prefer to keep a distance and live in a parallel universe, bigging-up the difficulties of hiring and firing, reading the bank statement or calling a plumber while ignoring the difficult jobs like teaching in a university, being a brain surgeon, or a rocket scientist. In any of these cases it's likely that managers have deliberately set-up employees to fail by pinching notes about a tricky lecture, brain, or rocket in the hope that a rival or an awkward subordinate will make a mistake and can then be sacked. Likewise they have probably overworked their subordinates in order to keep more money at the top, or at least to keep more blame at the bottom of the heirachy. Re-reading that sentence it seems bizarre but true. Maybe a rocket really has been saboutaged by a senior manager who wants to show-up the faults of a junior one, a brain operation saboutaged in order to end the career of the surgeon, and certainly an opera by a university music department has been described like this on the Sirperterscott.com web site.

    In partial ignorance, distance, and in suspician of what their staff do it is easy for machiavellis to ignore a build-up of problems over years and to interpret real attempts to make the best of them as trouble-making. When things go wrong and funders, trustees or rivals for power demand action, then the old explanation that it's the junior staff's fault but you have to make allowances is tested: directors are instructed to pull the levers of power harder and unfair dismissals result.

    In organisations where there is only one management line (plus the fraudulent union) blame will tend to be passed to the bottom of the management line while credit will be passed to the top. There is no second opinion who a stressed director can consult before risking a sacking.

    Outsiders like broadcasters tend to assume that the employer has made the work and that the dispute is about some unfairness or discrimination that leads to an overly sudden end. Those at the top of the hierachy are assumed to be interested in their organisations's work with patients, pupils, rockets and the like except for a few bad-apples who can quickly be found out by a few questions from the tribunal. It is not thought that Machiavellis run large organisations where subordinates good or bad work is not measured and manager's plots are deliberately concealed over long periods.

    So the assumption is that an employer has made the work, sackings are a fact of life, and that a few bad apples among employers can quickly be found out within perfomance targets set to the tribunal service by the government, for example by weeding-out weak claims at pre-hearing reviews where one Chair sits alone and decides on a whim what is stong evidence even if he has not read the evidence. Tribunals are different from criminal courts. Outcomes are in payments of money rather than declarations of guilt and take account of the complainant's efforts to get another job. Conduct like pressuring witnesses not to appear, paying the other side to withdraw the case, or asking the other side for costs if they loose are discouraged or encouraged and certainly taken as facts of life in tribunal cases where a criminal court would see them as obviously bad and wicked and things to be banged-up for. Yob things.

    If someone is unpleasant and unfair, but creates a job which someone fills for a time, then employment law makes some sense of the departure. This is where it starts from. But even here it is too complex. The reason it is complex is that over the years, practitioners have recognised other situations where the consequences are at least as important as in criminal law: the person driven to a nervous breakdown by discrimination at the only employer in town, for example, is rightly allowed much higher levels of compensation if they win. High payouts are also possible in cases that start as procedural failings: an employer has such badly written long set of procedures (or none at all) that nobody could prove that procedure was followed, and jumping briefly to health and safety law there is the issue of whether a risk assessment was carried-out. It may be a tick in a box but if it was not carried out in a provable way that is guilt, even to judges who like the rest of us do not record risk assessments of their decisions at home.

    A kind of snakes-and-ladders game of special cases has emerged. Can't argue your case very clearly? Snake. Spotted a procedural flaw in an otherwise fair sacking? Ladder. Discrimination? Ladder. Union lawyer tries to muck up your case? Snake.

    In the game of snakes and ladders, some people have much more time to play than others. On the employees' side the lazy sod who goes off-sick on day one of the job and hopes for some procedural flaw in the sacking has plenty of time. When I was off sick for stress from a job, I asked someone I knew at an agency for less stressful work. She gave me two day's work compiling the time sheets of a social worker off-sick from Harringay who was photographed doing social work jobs at another London borough. This social worker had plenty of time to play with employment law because the taxpayer and vulnerable child were not on the list of priorities.


    On the employer's side public-funded managers seem to appear in tribunal cases more than most according to the appeals judgements which are free and online.


    Big organisation managers are Machiavellis and the problem is greater in the pubic funded sector than the private funded sector. Machiavellis play full time, like hardened criminals committing crimes and with similar consequences for their victims. When they are so used to it that they leave cocky clues, the clues need time and care to interpret in context - criminals' clues or managers' clues. The tribunal system was never set-up with a police force and juries and a Crown Prosecution Service to handle all this. It is more like a magistrates court. The targets set for them (read out in Parliament by Pat McFaddon, a T&G sponsored MP elected by some people of Wolverhampton) take even less account of the complexity of a case where an employer deliberately tries to conceal their actions and motives and works for months or years with the idea of confusing a tribunal in mind.


    MoneySupermarket.com's employment law lawyer finder service asks you to state your case in a three inch square box; TakeLegalAdvice.com gives half a page and the employment tribunal form allows a few hundred words. The legal system is more like a small claims court than a criminal court, geared to assessing simple known facts so that the two sides can settle for small amounts of money.


    Newly self-taught law is hard to get to grips with too, when you recover the ability to research it and find that others are intimidated by your efforts. I went to a CAB and saw a volunteer who said things like "is that really the law?" while looking at the CAB website and my notes, but attempting to explain myself to another person was a help. People who you live with may be too closely bound-up in your own stress and the history of your case ever to rehearse it with you or ask you what happened. Some people you know may not be legally-minded - they may think more about relationships between people - but others might think legally and be willing to help you rehearse. Often as you become marked as a trouble maker or are suspended from work, colleagues will be instructed not to contact you as well.


    Just say you want peoples' help in being clear, not their legal help in double-checking all your frightening research.

  • Write a long draft and expect to cut more than half for the final shorter draft.
    It is perfectly sane and sensible to try and put-in every new-found law and every angle of grief into a first draft of complaint to an employment tribunal, in order not to miss anything. Anyway, the sheer stain of trying to hold every defence in your head is enough to make you want to write it down somewhere, whether a journal or a long draft. This can be a good thing to do when waking up at three in the morning thinking about work. Some people write their final complaint by hand and are even more notorious amongst lawyers.

  • My guess is that DIY cases are best put as DIY cases by you to the chair, with a last-minute lawyer sitting-in to advise if available. You can explain why you put everything in. To let a last-minute lawyer put a case could be the worst of both worlds. To a tribunal chair, you are represented: the importance of "Dealing with a case justly includes, so far as practicable: - [...] ensuring that the parties are on an equal footing" does not so clearly apply. The next point on his job description of pressure to act fast still applies and this one is quantifiable and enforced by bosses according to targets read-out in Parliament by a Transport and General Workers' Union MP. Also, a lawyer's habit of always dealing with representatives where possible, and a spoken or unspoken pressure not to point out the faults of trades unions all work in the employer's favour:

    "They haven't got time to think about all that", one lawyer from Which Legal Service told me;
    "They just notice whether you are represented or not".

    The fact you have had to study law while you should have been recovering from the stress caused by the other side may not be stated, while the other side's insurance company's lawyers will be keen to show-up your weaknesses, and make you look like a mad nuisance chancer running up costs in order to ask for a settlement. The impact of employer's action on you seems to be subject to a fluid and obscure area of law.

    You can see the process in reverse in the Unison v Jervis case where the union's expensive barrester pretends she doesn't know why the case is so late and why there are so many papers that are more than three months old. Any tribunal chair should know why. It is because the union failed to help their member and he had to teach himself law while stressed-out and centre-stage. But tribunal chairs are under pressure to deal with cases quickly and I think under political pressure not to embarass trades unions who fund the party that gives them their jobs. I got the same tribunal chair who's judgement was overturned in on appeal for Unison a few months earlier. It was another case of a union doing so badly for a member that he should have told me what had gone-on in part of the pre-hearing review that the union lawyer has asked me not to attend. When I discovered that the whole case had been messed-up without any evidence being shown (the lawyer had refused to take any from me, or my disability discrimination questionnaire or grievance letter or to make-up a bundle, as well as being factually wrong about the law on time limits) I asked the chair to bear this in mind in his written judgement as

    "...my case is not against the T&G".
    "I cannot do that and I think you know the reason why not".

    I guess he meant pressure on tribunal chairs not to criticise union institutions. Otherwise it would be odd to talk in riddles.
    It's not just me and my chair's riddle that say this. Two ex- Unite - TGW officials argued it, but in their case the chair disagreed.
    She would say that, wouldn't she?

  • Appeal Judgments are good examples of how judges like cases stated. Fine points of law & exotic arguments distract from the basic legal position, but read them for style, clarity and interest.

#1 To find which employment laws apply to you:

 

When trying to make sense of events, it may turn-out that the law is no help because at base it assumes that the job was your manager's to give-and-take, with compensation for extremes of behaviour which leave you suddenly out of work. Mrs Craddock created the job for Sally, but withdrew it inreasonably fast leaving her months of job-seeking before she could work for Mr Ramsey.



In some instances this idea has clashed with claimants' tribunals' and law makers' ideas sense of reality and so "injury to feelings" and "discrimination" have been bolted-on to the system. A good and well-argued case by a lawyer can have these points added and in theory a case by a claimaint can have them added too, but a case put by a no-win no-fee lawyer acting secretly to pay money to a union or a claims management agency has no chance: the lawyer would settle before reading the evidence. If you have so little money that you can get legal aid (now renamed legal help) it only pays for about 4½ hours of preparation and no representation, which most lawyers find is not enough to help them or you so they don't accept it. A small exception exists for complex cases in Scotlans.



One lawyer working for Thompsons, the largest chain of laywers acting just for trade unions, argued quite rightly that Machiavellis who deliberately as part of a kind of game of work force a nervous breakdown on someone who's career and duty are the same - to run a childrens' home or to be head of maths for example - should be convicted of assault. Obviously they should, with clear conviction and declaration of guilt, and with the help of the police and the crown prosecution service.

At first judges agreed. They still agree a few times a year in theory, when they hear appeal cases for psychiatric injury in a batch, but there is no way of finding any sense in how they pick the one token case to let-though or the other several to turn-down on appeal. They do not want to judge psychiatric injury cases against Machaiavellis. They said so. They would prefer some kind of system of regulations that they can judge. In effect they are on strike.

The Blair government and it's focus groups and gleaners of Daily Mail headlines has also made Harassment a crinimal offence. It acknowledges threats and harrasement in the street and tries to judge it, but a recent case has removed threats to your job from the definition of harassment. Car, yes; job no. (I think). So far as I can tell the legal test is this. Imagine you have become Tony Blair, looking back at the person you were a second ago. Would he think the person a yob? Well he's an odd person, but for electoral purposes he probably uses focus groups paid for by back-handers from unions he would rather not know: Yob? Mail Reader? Confusingly, there is no record of people using focus group evidence in court to say "I know the system is set up to get Daily Mail headlines for the governing pary, your honour, and focus group research shows just that for my case.". A jury system might be better but while psychiatric-injury judges are on a strike or a work-to-rule, and harassement cases are judged by telegraph-readers, the judicial system doesn't work. It is paid a lot of money but it doesn't work.

What has happened is this. Imagine you work in the Sunderland portacabin where drivers pay fines and towing fees to remove cars from a car pound after a warden has claimed that the car was illegally parked before towing-away. You are frightened of two people. Your bullying boss with his machiavellian schemes and your car-less drivers with their various opinions that may they may express by smashing portakabin windows. The drivers that is. If the drivers do it it is obviously harrasment. They are obviously yobs. They live in Sunderland after all. But if your boss does it is is not harrasment according to the law lords. Alan Ward, who we pay to be one of these Law Lords added

 

"What on earth is the world coming to if conduct of the kind that occurred in the third [unreported] incident can be thought to be an act of harassment, potentially liable to giving rise to criminal proceedings punishable with imprisonment for a term not exceeding six months, and to a claim for damages for anxiety and financial loss?"

Compendi? Maybe I've mis-read the case and thought the boss did punch the windows out or do something which in the context of power over employment does deserve six months. We are not allowed to read what the "third incident" is and it may have been a funny look at an office party or it may have been a threat to punch the lights out of something, someone, blame the employee and get them sacked for it without a reference or future career. If the offense was something like Anthoney Gubbey's attempt to make the best compromise of being chief justice in Zimbabwe, which was eventually met by yobs at the court gate thretening to punch-in the windows because he was the servant and Mugabe was the master, then you might think that six months is not long enough for Mugabe and that Anthoney Gubbey did a good job posponing the decline of impartial law in that country. Click on the link above and you will get a Daily Telegraph report of click on the photo for BBC. The picture above is of Alan Ward at the court gate, possibly looking at a Telegraph reporter's camera rather than Anthoney Gubbay looking at a well-trained government-funded henchmen who take great delight in wearing their opponents down even when violence is not possible, but the principal is the same and surprisingly also the background; both had spouses or offspring suffering from Alzheimer's or similar to add to stress outside work.

If Gubbay's stress levels over long periods led to something like a nervous breakdown, facing harrassment at the court gate, you might think that Anthony Gubbay is the person who should be able to sue like someone who has suffered from criminals and even get perks like free police help, free help from the crown prosecution service, and discouragement of practices like intimidation of witnesses or financial settlement before the end of the case under threat of an award of costs to the other side. If you think that masters are always right and servants are always rightly dismissed or perhaps dismissed a little too quickly, then Mugabe is the one to believe in politics and Lord Telegraph Reader or or whatever his highly-paid name is is the one to believe in law. Oddly enough, the newspaper that reports Anoney Gubbey's attempt to soften the injustice of shits in power, is not a great reporter of shits in power in other large organisations like UK councils, government funded social work and supported housing agencies, or whatever, where a piece of shit can wield massive power over someon who like Anthoney Gubbey is just trying to do his job.


Oddly enough the man - I mean the one in specs not the one who threatened to punch the windows out and have his subordionates sacked for it by the personell department or the other man who resisted Robert Mogabe for years - has probaly never had a job for a machiavellian hierachy in his life. He has worked very hard and been very successful in a different world of self-employment, conformity and good performance, but his ideas about employment probably come from the Daily Telegraph; instinctively he might believe that the manager at Sunderland car pound somehow created a job that others are borowing, and that the issue is an unfair end to the relationsip causing loss of earnings to the servant while getting another master, rather than use of power to punch peoples' mental specs out by someone who has bluffed-his way into a job that we all pay for. I may be wrong because on re-reading I see quite another line of arguement in the case that "the cold shoulder" which is not pleasant but not harrasment either.

Oh I was on about whether Blair thinks you are a Yob. I can't see you as I write e will have to work it out together with this "would Blair think you are a Yob?" test. Government ministers have established a Quango Court that decided that a teacher was not harassed in law by her headmaster but that "undermining authority" was itself a crime which might end her career. This is a Quango in Bermondsey, not North Korea. I've been there, to visit the patent agent who hire offices on the top floor. The same office block is used for Care Standards Tribunals, Teachers Something Or Other Tribunals (TSOOT) and odd vists from the union Certification Office that nobody has heard of all seem to use the same building for their monstrosities. But the patent agent above have a nice view: you can see HMS Belfast out of the window.


This site is written in small parts and the next paragraph may repeat.

The duty of care seems skewed in the employee's favour for physical injuries, but in the employer's favour for psychiatric injuries. Judgees have no personal experience of being bullied out of jobs over a long period and apparently no professional interest. Complainents' go to tribunals for a different reason, more like victims to a criminal court (Hammersley page 10-11). The "just and equitable extension of time limits" over three months from the events complained about is arbitrary, and the presumption is that two parties are settling small differences of money, unlike a criminal court where it's assumed that the criminal should be found guilty and discouraged from re-offence.

I suspect that policy-makers in political parties, like judges, do not really believe that offences can be committed by employers against employees except in a physical way. They think it's an equal business relationship between contractors.

The result is that you get the muddle of a school where a teacher is deliberately driven to a nervous breakdown through Rachmanism - because she is a good teacher and on a high pay scale - next to a chancer who sues for tripping on spillages allowed to remain without proper warning signage according to health and safety executive guidelines. My guess is that the chancer has a lot more chance in court than the teacher and everyone looses as a result - pupils, taxpayers, the remaining teachers: everyone but unions if they get a kick-back for referring cases to personal injury solicitors, and the political party which takes a fair share of the missing millions that should be in union bank accounts.

Meanwhile there is so much that seems instinctively wrong about the treatment of staff by employers that a container-load of special cases has been inserted into the system. It is like a game of snakes and ladders. A few decades ago (according to the preface of employment trubunal practice and precidents) employment law was no longer called "The Master and Servant Act" but still assumed that the master had made a job for the servant, the servant had out-stayed his welcome, and exceptions were due for breach of contract, minimum notice periods, and that was about it. Even in those days the T&G rule book made lawyers a priority but there was very little employment law. Now special cases include wrongful dismissal that is procedurally unfair (if you don't know what the job is and act reasonably but still sack), discriminatory in terms of race, gender, disability and to some extent sexuality, union membership, whistleblowing, and so-on. Few would sue unless hopping mad, desparate or chancers but the law is there. Likewise few employers in the public sector would allow whistleblowing for example: they find ways around the law. House of Lords judges have more-or-less refused to assess psychiatric injury in their own case law but the concept creaps back into the tribunal system where an employer is on a weak case: overlapping injury to feelings and psychiatric injury can turn a claim for a proportion of a year's salary into a low multiple of that.


In practice, your lawyer rings ACAS or the employer's insurance companies lawyer and has a conversation about how much money to go away "for neusance" and then the employer is urged by their human resources contractor to use more and more beurocratic procedures to avoid risking court again. The next generation of employees expoit manager's attempts to get around cumbersome and inept procedure and win the odd case. Managers rally-round those criticicised and it does not damage their CVs. For example the chief executive of Harringay Council was criticised by the report of the Victia Climbie inquiry into Harringay Social Services for being deliberately distant to the point of negligence. You would expect, reading the report, that he would resign. He did not. After the fuss had died down he got a senior government quango job before picking a fight with a journalist while drunk and resigning. Most of the Machiavellis who insert themselves between texpayer-funding and those who have to do work for taxpayers are more lucky.

#2 To check your employment law ideas by phone:

Do they begin to make sense to someone else? Did you read the law right? What proof helps? Is the case strong enough and valuable enough to take to a no-win no-fee solicitor? Are you already past time limits? Do you need to write a grievance letter or a questionnaire about discrimination before going to court, and which court? Sanity-checking early ideas is something that telephone lawyers can do. If you still have a contract with your employer that may entitle you to use some kind of help line as part of a benefits package.

  • legal advice over the phone to co-operative membersttp://www.Co-Operative.coop/Membership/ (or whatever the current page for new members is) is free to join and once a member you can use their free legal helpline. Loads of people join.You don't have to be a customer of one of the participating consumer co-ops to join free and use the phone line, but if you do use their services they may even pay you a few pence dividend each year. 
    Unlike the free half-hour that some lawyers offer, the phone line isn't given on the understanding that you'll use their no-win no-fee employment lawyer if you have a good case. They probably fund the phone line this way, but it's presented as a cheap-to-offer membership perk. A downside of being cheap to the organisation that lends its brand is that the lawyers are not specialists in employment law and can't see paperwork. All that is left for them to do is explain how their off-the-cuff knowledge of the law applies to your conversation about your case. This is probably fine, but many managers have nothing to do but make unfair dismissal as complicated as possible while many employees are just as unreasonable while case law is changing all the time and experience of real tribunal cases in practice can be important too. 9-8 weekdays, 10-4 Saturdays.

  • ACAS has a tax-funded help line to "answer all your employment questions in one confidential phone call": 08457 47 47 47.
    The ACAS help line's advice is not means-tested, like advice from CLSDirect, and not limited to people who are using employment tribunals, like the ACAS settlement service. Weekdays 8-6.

  • WhichLegalService.co.uk (see right) is £12 a quarter and slower to respond with shorter hours, but they do have a couple of practising specialist employment lawyers to ring you back so their advice on how tribunals and laws work in practice - rather than what the law says on paper - is likely to be better . Which Legal Service is the best option for anyone who can afford it. Call weekdays 8.30-6. In newspaper interviews they have claimed to be willing to dictate letters about small claims, but they won't read faxed documents or advise by email. Good questions to ask are whether a case could be worth enough to take to a no-win no-fee lawyer, or be simple enough to handle alone, or whether any more work could me done to tidy it up if it is on the boundary between the two.

  • If you are the sort of person who buys home contents insurance, there might be a legal telephone help line or even insurance to pay basic lawyers' costs for cases with a 50% chance of success bundled with what you've got. AA home insurance is an example. More Than offer it - with a free set of guided template letters - as an extra. Most home insurers will reduce their price for a higher minimum payment and a lower maximum payment. If you are in a bad trades union and don't have a dispute with your employer, you might want to take out minimum home contents cover with maximum excess, using a firm that includes legal insurance, as a precaution for the future.

    My trades union offers the same First Direct legal help line under the "Care Xpress" brand except about employment law or disputes with the union. They do not give a reason for this exclusion or warn members of it. Maybe even telephone advice can make a difference that they don't want you to know. Oddly enough the employer paid for help lines - almost unknown to the staff but available if anyone asked human resources about them - for telephone counselling and for legal information. The provider was DAS who seemed quite unsure what the specific deal was at my employer and didn't exclude legal advice while I still had a contract, even when off sick. I never tried the telephone counselling but the legal advice was better than First Direct by a long way. At first direct someone said "It's a contract. Why shouldn't they enforce a contract?" Then after being told why said "I'm not an employment specialist". On the same subject, the branch lawyer at T&G 1/1148 claims to have supervised the Capita legal advice help line. My employment tribunal chair had to correct him about the law of time limits. In a second pre-hearing review after I had sacked the man I was told "he was a bad lawyer - I'll give you that".

#3 To check the basic position in law, and then the text of the laws or cases:

  • Emplaw.co.uk/free/sampleindex.htm gives the useful basic position in employment law & refers to employment case law. It is more up-to-date than printed text-books, but if you prefer prose and paper go to a bookshop or a reference library, find a book with a style and level of detail you like and then buy a copy: you can sell it on Amazon later. My dud union lawyer taught me one thing, which is to stick post-it notes into a book and jot things on them when you are trying to avoid eye contact in the tribunal waiting room, and that is a good way to add notes to a legal text book. (If you want to see a free staff handbook, DAS provides a long one and ACAS provides free short ones.)

  • You have to pay to see the cases on Emplaw (my union had a subscription but wouldn't let me use it) but you can often find them for free on Bailii.org such as United Kingdom Employment Appeal Tribunal cases, which are written down and binding on ordinary tribunals. The Employment Act and employment rights laws tend to come-up on Google. Those the government wants to re-enforce have free .pdf download text books in clearer English. The Disability Discrimination Act even has a free help line attached to tell you which part applies (details on the ACAS site above). Conversely the laws that the government wishes did not exist at work, such as the Protection from Harassment Act, get over-turned willy-nilly at appeal courts.

  • Evidence of what the other side were doing might be available from a Data Protection Act subject access request. This is the Information Commissioners pdf guide for users. Direct employees of government can try the Freedom of Information Act too.

  • You may be able to help someone else or see a similar question answered on ConsumerActionGroup.co.uk/Forum/Employment-Problems

#4 To find an employment law solicitor who works no-win no-fee near your tribunal's post code:

Solicitors are over £100 an hour or double - worth it if they can settle convincingly, or put points simply. If you have a simple health and safety personal injury case, many of the firms advertising on the right-hand column can help you. They are firms which advertise on Yahoo Search Marketing, Miva, or Adbrite and may be just up your street. Some are claims handling agencies passing your case to a solcitor in your area for a share of the takings. If you have the messiest case with the lowest payout, firms advertising on the right can probably not help even if you represent yourself and just ask them to sit-in to advise and add the standard lawyer's fee to your claim if you win. In between the two extremes, you have to decide how much work to do yourself, and if there is a local firm advertising in the right-hand column, how much to use them. Apart from firms advertising on the right, there are other ways of find a no-win no-fee employment solicitor close to the tribunal or close to you.

Council-run reference libraries tend to include one per council with a collection of law books and some popular or slightly out of date ones dotted around other branches. If you join the library and then log-on to their web site from home, they may have some law books to read on screen. Quickest, though, is to start online.

  • Solicitors-Online.com diverts to the LawSociety.org.uk's database of individual employment law solicitors by distance from a post code & speciality: a specialist is vital. Some cut costs by working freelance at home ; others give a home address but work from a high street office. The listing says whether they do a fixed-fee interview, typically for half an hour and sometimes free, to assess a claim. Best to check if you can get legal aid before the meeting, or most of the half hour will be spent talking about money, and this is the only half-hour that you know they will spend on reading your evidence. Another detail is the number of members in a firm, which you can compare to the number of staff listed on 192.com to find out if this is a call-centre outfit with very few lawyers.

    solicitors-online.com lists individual lawyer and so is better at finding lower-cost freelancers than the lawyers who work in offices. Many of them work for Keystone Law (formerly Lawyers Direct) which only counts as one firm with two addresses in the directories below; others may possibly be members of the Employment Lawyers Association.
  • CLSDirect.org.uk includes the government's own database of employment law solicitors who take legal aid and law centres listed by distance from your post code, along with advice centres, general-purpose or specialised. The site has an online calculator to work-out that you are not eligible for legal aid because you have recently been employed, and so can't use their helpline. In order to be on the database, firms have to use a high proportion of staff on fairly ordinary wages. Competent solicitors are usually well-qualified law society members used to working intensively and advising a client how best to solve a problem with a very good knowledge of law, tactics, and the evidence available. They cost at least £100 an hour. Government legal help pays something like 4½ hours maximum at usual rates for case preparation and nothing for representation, so the database is not aimed at finding the best local solicitor but anyone at all, qualified or not, who will attempt the work and many enquiries are chanelled into the government's own cheap mail-order claims preparation service. The purpose is not so much to help claimants, but to avoid Daily Mail headlines saying that claimants can't help: bad service is harder for a journalist to prove than none. Somebody with zero money, a simple case, and little skill or confidence in putting it together might find the service useful.

    Venables.co.uk - lists lawyers who give initial consultations by phone or email as well as directories of lawyers
  • Rapoports.co.uk was one that would have been hard to find without her site. If you want to sue a trade union, you type "Trade Union" or "Unison" or "British Medical Association" into the box and find that three lawyers are listed (it's 61 for "bank"). Individual lawyers' employment appeals tribunals are also minuted on bailii.org/uk/cases/UKEAT/
  • Lawyerlocator.co.uk is Butterworths solicitors' directory online, with plenty of legal explanations added
  • Waterlow Legal | Public | Employment is another legal directory gone online, listing firms by postcode. This can search only for no-win no-fee employment solicitors or legal firms where some of the staff speak a certain language.
  • Other employment law solicitor league tables like Chambers (online and in libraries) exist but tend to pick-out employment solicitors firms more than individual employment lawyers. The firms are then more likely to charge a corporate-client rate per hour for employment law. If you live near an employement tribunal and can ever attend morning weekday hearings, go to have a look and write your own Chambers guide to top lawyers before hiring one. TakeLegalAdvice.com allows feedback from customers who have posted short summery cases for lawyers to bid on.
  • Claims management agencies have to register whether they might take an employment case, even if they only take the largest ones in practice, and what county they are based in. (Unions are exempt from this even though T&G for exmple seems little more than a claims managment agency). Legal firms that do not use law society members, such as human resources consultants, are also listed. One that works for the employee's side - Humane Resources has appeared in the Employment Appeals Tribunal (search for Melia). Employment solcitors claims management agencies like GotTheBoot.com also advertise on the right-hand column of this site and pay some of the server and domain costs. I'm told by an employer that they